Contact

How Can We Help Today?

Owned and operated by Garage Utility, our team is ready to assist with orders, product questions, and setup guidance.

We typically respond within 24 hours on business days
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Choose Your Preferred Channel

Email
support@garageutility.com
Within 24 hours
Phone
(909) 616-1558
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours via the chat widget on our site
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment. If you have not received tracking information within 3 business days, contact our support team and we will look into it.

What is your return policy?

We offer 30-day returns on eligible items. If something is not the right fit for your garage or workspace, please review our Return Policy page for full details on how to start a return.

Can I exchange a product for a different model?

We are happy to help with exchanges within our 30-Day Returns window. Reach out to our team with your order number and the item you would like instead, and we will walk you through the process.

How do I choose between different generator or power station models?

It depends on your power needs. Consider the wattage of the tools or appliances you plan to run and whether you need portable backup power or a stationary setup. Our team can help you compare models if you send us a quick message.

Do your garage cabinets require professional installation?

Most of our garage cabinets are designed for straightforward assembly with standard tools. Each product listing includes detailed specifications and installation notes so you can plan ahead. Feel free to contact us if you need guidance for your specific setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Product Questions
Shipping and Delivery
Returns or Exchanges
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response Times

Our support team aims to reply to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.

30-Day Returns

Not the right fit for your garage or workshop? Returns are accepted within 30 days per our Return Policy.